Fraktpolicy

Shipping Policy

Last updated: 18 September 2026

At Kenzief, we want your order to arrive safely, promptly, and in excellent condition. Please read the information below for details about our shipping process.

Order Processing

Orders are usually processed within [1–3 business days] after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, where available.

Delivery Times

Estimated delivery times begin once your order has been dispatched:

UK Standard Delivery: [2–5 business days]
UK Express Delivery: [1–2 business days]
International Delivery: [5–15 business days]

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to postal services, courier networks, weather, customs procedures, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable promotion and its terms will be clearly displayed on our website.

International Orders

We may ship to selected countries outside the UK.

International customers are responsible for any applicable customs duties, import taxes, handling fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs policies vary by country, so we recommend checking with your local customs authority if you are unsure about potential charges.